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Frequently asked

How do I track my order?

Open Account → My Orders to see status and tracking numbers as sellers ship.

How does Zurka pricing work for sellers?

Seller costs $39.99 USD/month after a one-time 15-day free trial. Standard physical marketplace sales carry 0% ZurkaBuy commission. Digital sales carry 0% with an active Seller plan, or 2% without one. Processing, taxes, shipping and applicable program fees are separate.

How do I become a seller?

Open Account → Become a Seller and complete the onboarding steps.

How do refunds work?

Contact the seller directly first. If unresolved, message support and we'll mediate.